What we manage, end to end

Short-term rental operations have many moving parts. We run the workflow and the reporting so you can stay focused on ownership. Results vary, and we manage processes and visibility around what your listing needs.

  • Weekly operational loop
    We align availability, guest messaging, and the readiness checklist. Calendar accuracy is maintained by reducing double-booking risk.
  • Listing accuracy first
    Amenities, photos, and rules reflect the property as provided during onboarding, so guests get what they expect.
  • Monthly reporting for visibility
    You receive clear operational reporting that shows what happened and what we addressed.
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Weekly operational loop

Every week runs as a repeatable workflow, so calendars stay accurate, guests get clear answers, turnovers stay coordinated, and issues get resolved with documented next steps.

  1. Confirm calendars & availability

    We reconcile check-in and check-out windows, validate open dates, and reduce double-booking risk by verifying the same sources your guests see.

    Manual schedule
    Auto-availability sync
  2. Respond to guests using templates + escalation

    We reply with standardized messages aligned to your house rules, then escalate edge cases to keep communication consistent and documented.

    Ad-hoc replies
    Template-first messaging
  3. Coordinate turnover checklists

    We align cleaning and readiness with a checklist, confirm handoff details, and verify that amenities and rules match what was provided during onboarding.

    Missing checklist items
    Confirmed turnover readiness
  4. Resolve issues with a clear action trail

    We log problems, assign next actions, and close the loop so maintenance requests, guest concerns, and listing updates are handled operationally, not reactively.

    Untracked follow-ups
    Documented resolution steps
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Property requirements checklist

To create accurate listings and run smooth weekly operations, we need a few essentials from you. Upload what you have, and fill the rest during onboarding.

Listing accuracy (start here)

  • Photos that match the exact space Bedrooms, living area, kitchen, bathrooms, and any outdoor areas.
  • House rules in plain language Quiet hours, smoking policy, pets, and any building restrictions.
  • Amenity list as provided What guests get, what they don’t, and any limitations (Wi‑Fi, heating, parking).

Access basics (for weekly rhythm)

  • Entry method Lockbox, smart lock, keys, or on-site handoff. Include any codes and reset rules.
  • Cleaning coordination points Who confirms readiness, where supplies are kept, and how to report issues.
  • Guest messaging templates + escalation We’ll use standardized message drafts, then escalate according to your rules.
How this supports the weekly loop
reduces double-booking risk

After onboarding, we keep availability aligned with the listing details you provided, so guests see the same rules and amenities you approved.

On day one
We review photos, rules, and amenity list.
This week
We set access steps and cleaning confirmation points.
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Request an onboarding call

Tell us what you manage. We will review your property details and set an onboarding workflow for calendars, guest messaging, and cleaning coordination.

  • Availability workflow to reduce double-booking risk.
  • Guest messaging templates with an escalation path.
  • Cleaning checklist confirmations tied to your rules.

Prefer email? contact@microcraftsys.com

Onboarding call outline
15–25 min
Property intake
Amenities, photos, and house rules are matched to your onboarding inputs.
Weekly operating rhythm
A workflow that keeps calendars and guest messaging consistent.
Cleaning coordination
Checklists and confirmations align with your expectations.

Request an onboarding call

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Review requirements

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